About Our RTO
Extend Training Pty Ltd is a Registered Training Organisation (RTO 32436) delivering nationally recognised training in hazardous area electrical work. We are registered with the Australian Skills Quality Authority (ASQA) and committed to maintaining the highest standards of training delivery and assessment.
Student Rights & Responsibilities
As a student of Extend Training, you have the right to:
- Be treated fairly and with respect
- Learn in a safe and supportive environment
- Access your personal records and training information
- Provide feedback and have complaints addressed promptly
- Receive training and assessment that meets national standards
As a student, you are responsible for:
- Attending all scheduled training sessions
- Completing all required assessment tasks
- Behaving in a respectful and professional manner
- Advising staff of any changes to your contact details
- Following workplace health and safety requirements
Recognition of Prior Learning (RPL)
Extend Training recognises the skills and knowledge you may already have through prior learning, work experience, or life experience. If you believe you already hold the competencies covered by a course, you may apply for Recognition of Prior Learning. Contact us to discuss your eligibility.
Complaints & Appeals
Extend Training is committed to providing a fair and transparent complaints and appeals process. If you have a concern about any aspect of your training, assessment, or experience with us, please contact our team. We aim to resolve all complaints promptly and to the satisfaction of all parties.
Privacy & Records
We handle all personal information in accordance with the Australian Privacy Principles and the Privacy Act 1988. Student records are securely maintained and only accessed by authorised personnel. For more information, please refer to our Privacy Policy.
Fees, Refunds & Cancellations
Course fees are published on individual course pages. Refund and cancellation policies are outlined in our Terms and Conditions. If you have questions about fees or require a payment plan, please contact us.